Energy Assistance Services

Please contact the office listed in your county.

Electric & Heating Assistance

To complete an application by mail, click here.

Fuel Assistance Program:  

As funds become available, the Fuel Assistance Program provides benefits to qualified New Hampshire households to assist with heating costs. The Fuel Assistance Program can also help households during a heating emergency by securing an emergency delivery of fuel, delaying a shut-off notice or referring clients to another source of assistance. Fuel Assistance benefits are a grant and do not have to be paid back and can range from $75 to $1,125, depending on household income and energy costs. Benefits are calculated taking into account household income, energy costs, the number of heating degree days within a region and housing type. This targeting allows the Fuel Assistance Program to provide those households with the lowest incomes and highest energy costs with the highest benefits.

Electric Assistance Program

The New Hampshire Electric Assistance Program (EAP) gives eligible customers a discount on their monthly electric bills. The discount is from 9%-77% on your gross household income size and electricity usage. Customers of the following companies may apply for the discount:

  • Eversource Energy
  • Liberty Utilities
  • NH Electric Co-op
  • Unitil Energy Systems

Locations & Contact Information

Coos County:
Fax: 603-752-7982
53 Main St
Berlin, NH 03570

Outreach days will be held at the following locations. 

Call 603-752-3248 for dates and times.

3 Parson St
Colebrook, NH 03576

25 Main St
Lancaster, NH 03584

Grafton County:

Fax: 603-968-7381
41 School St
Ashland, NH 03217

Outreach days will be held at the following locations.

Call 603-968-3560 for dates and times.

6 School St
Woodsville, NH 03785

57 Mechanic St
Lebanon, NH 03766

Carroll County:
448 White Mountain Highway
Tamworth, NH 03817
1-888-842-3835 or 1-603-323-7400
Fax: 603-323-7411

Please note the following important program application dates:

  • Priority Households Application Period:  July 17-September 1
  • Households with children under the age of 6, disabled and/or elderly deliverable fuel priority period: September 1-October 15
  • Oil, kerosene, propane, wood and wood pellets: Program Opens – September 1- October 15
  • All Applications– October 15
  • Program Opens-December 1

Emergency Clients

  • Clients facing an emergent situation will call up for an appointment. They will be provided the same day appointment if they can make it to the Outreach Office. They are encouraged to have all their documentation available as an application cannot be certified without it.
  • Clients who are unable to come in are requested to go to their local town welfare office for access to a fax machine and we would do the application via fax with the original signed application mailed.
  • Per program regulations, if a client is unable to complete the application due to lack of supporting documentation, they will need to pursue assistance elsewhere: local town welfare, church, agency.

Fuel Assistance: This vital, life-saving service has been a cornerstone of Community Action for over 40 years. In the last year, we assisted over 7,000 individuals and families in all three northern NH counties. Testimonials we’ve received from our clients demonstrate how important this program is. When people are confident that they will be able to do something as basic as heat their home, that makes it easier to get involved with other activities that help move out of poverty. This year we are far ahead of last year in terms of applications processed and in the rocess. We’ve been able to get clients their fuel earlier, and with many fewer emergency situations than last year.