Dear Friends and Colleagues,
For more than 50 years, Tri-County Community Action Programs, Inc., (TCCAP) has been helping people and
changing lives in Coos, Carroll and Grafton counties. Every year we provide services to over 30,000 individuals
and families in this area of the state. We have provided these essential services in good times and difficult
Self-sustainability, accountability to the community and those we serve, good governance, transparency, and
trust are of paramount importance to us. It is important for our community partners, collaborators, funders
and stakeholders to understand our goals, initiatives, and priorities as we continue to serve our North
Country’s citizens in need and invites others to assist us in that mission. Enclosed please find an overview of our
Strategic Plan for our Fiscal Years 2017 through 2021. We invite you to view our detailed strategic financial and
operational plan, with quantitative metrics for each program, and to share it with others.
The programs offered through TCCAP serve diverse populations and vulnerable citizens of all ages by providing
critical services essential to the health and well-being of North Country families. On behalf of the TCCAP family
of programs, our employees, and the people we serve, thank you for your support of our mission.
Rob Boschen, Jr.
Chief Executive Officer
Tri-County Community Action Programs, Inc.
Strategic Plan Final Version 2016-07-27