About Us

Serving Northern New Hampshire

Tri-County CAP is a multi-program agency with many projects and service locations. If you are unable to find information you need about TCCAP or any of its programs on this website please call our Central Office in Berlin at 603-752-7001, or call one of our community contact centers located throughout northern New Hampshire.

Our mission

Tri-County CAP is dedicated to improving the lives and well-being of New Hampshire’s people and communities. We provide opportunities and support for people to learn and grow in self-sufficiency and to get involved in helping their neighbors and improving the conditions in their communities.

Quick Facts:

  • A private, non-profit organization governed by a Board of Directors
  • Headquarters in Coos County, Berlin NH
  • Covers more than 4,455 sq miles of NH . Maintains 48 Service Center Sites
  • Primary Service Area: Coos, Carroll & Grafton County
  • Employs over 250 People. Serves more than 27,000 NH Citizens Annually
  • Mobilizes over 56,000 RSVP Hours, more than 500 Volunteers
  • A multi-purpose, social service & advocacy agency

Christina Ferraro, Clinical Services Division Director

Tamworth Dental Center
School-Based Oral Health Program – School Smiles
Senior Oral Health Program


Betty Gilcris, Head Start Division Director

Head Start
Free Early Childhood Program,  Income-eligible families (Ages of 3-5) Colebrook, Groveton, Whitefield, Littleton,
Woodsville, Berlin, Conway, Ossipee, & Plymouth

Kristy Letendre, Prevention Services Division Director

Prevention Services

Homeless Outreach
Tyler Blain House Homeless Shelter
Program Homeless Outreach & Intervention Homeless Prevention Program PATH (assistance for mentally ill homeless)
Security Deposit Loan Guarantee Program
Homeless Housing & Access Revolving Loan Fund

Domestic Violence & Sexual Abuse
Emergency Shelter (Burch House)
24-Hour Domestic & Sexual Violence Crisis Intervention
Court Advocacy & Accompaniment
Criminal Prosecution Advocacy & Accompaniment
Support Groups
Community Education & Outreach Presentations
Violence Prevention Programs for Students
DCYF Domestic Violence Specialist Services
Child Advocacy Center Accompaniment for Child Victims of Violence

Guardianship: Statewide
Guardianship of the Person/ Guardianship of the Estate
Representative/Protective Payee
Special Needs Trustee
Consulting Services to Navigate the Guardianship Process
Private Accounting Services to Guardians & Trustees
Private DHHS Benefit Management Services
Nursing Home Family Support Services

Energy, Elder & Outreach

North Country Elder Programs
Senior Meals Community Dining Program
Meals on Wheels Home-Delivered Nutrition Program
Berlin Senior Center at the AG Community Center
ServiceLink Resource Center of Coos County; Aging & Disabilities Information & Referral Counseling

Energy & Outreach
Fuel Assistance Program
Electric Assistance Program
Neighbor Helping Neighbor
Food Commodity & Emergency Food Assistance Program, Coos, Carroll, Grafton County Distributions

RSVP: Retired & Senior Volunteer Program
Other Volunteer Programs
Matter of Balance
Bone Builders

Brenda Gagne Transit Division Director

Tri-County Transit

Door to Door & Flex Route Wheelchair Accessible Senior & Public Transportation serving Coos, Carroll, & Northern Grafton Counties
Volunteer Driver Program
Long Distance Non-Emergency Medical Transportation
Tri-Town Bus Flex Route serving Littleton, Whitefield, & Lancaster
Littleton Regional Healthcare Care-A-Van (Door to Door Service serving LRH patients)
Berlin-Gorham Flex Route Service
Senior Wheels Door to Door Service (60+ & disabled)
General Public Door to Door Service (under 60)

Jerry Milliken, Weatherization & Workforce Development Division Director

Weatherization, Workforce & Construction Services

Weatherization Program
Home Energy Assistance Conservation Program
Heating Replacement & Repair Program

NHEP Workplace Success Program
Workforce Investment Act

Subsidized Elderly Housing
Cornerstone Housing North, Inc.
HUD Section 202 Housing

Administration Services
TCCAP owns 17 properties & operate out of 14 daily
Human Resources
Information Technology
Public Relations & Grants