Electric & Heating Assistance

Fuel Assistance Program

As funds become available, the Fuel Assistance Program provides benefits to qualified New Hampshire households to assist with heating costs. The Fuel Assistance Program can also help households during a heating emergency by securing an emergency delivery of fuel, delaying a shut-off notice or referring clients to another source of assistance. Fuel Assistance benefits are a grant and do not have to be paid back and can range from $75 to $1,125, depending on household income and energy costs. Benefits are calculated taking into account household income, energy costs, number of heating degree days within a region and housing type. This targeting allows the Fuel Assistance Program to provide those households with the lowest incomes and highest energy costs with the highest benefits.

Electric Assistance Program

The New Hampshire Electric Assistance Program (EAP) gives eligible customers a discount on their monthly electric bills. The discount is from 9%-77% on your gross household income size and electricity usage. Customers of the following companies may apply for the discount:

  • Eversource Energy
  • Liberty Utilities
  • NH Electric Co-op
  • Unitil Energy Systems

Locations & Contact Information

Coos County:
Fax: 603-752-7982
53 Main St
Berlin, NH 03570

Outreach days will be held at the following location on the following days:

3 Parson St
Colebrook, NH 03576

25 Main St
Lancaster, NH 03584

Colebrook On-Site Outreach:

July: 29th
August: 5th, 12th, 19th, 26th
September: 2nd, 9th, 16th, 23rd, 30th
October: 7th, 14th, 21st, 28th
November: 4th, 18th, 25th
December: 2nd, 9th, 16th, 23rd, 30th
January: 13th, 27th
February: 10th, 24th
March: 9th, 23rd
April: 6th, 20th

Outreach days will be held at the following location on the following days:

Grafton County:
Fax: 603-968-7381
41 School St
Ashland, NH 03217

6 School St
Woodsville, NH 03785

Woodsville On-Site Outreach:

July: 30th
August: 6th, 13th, 20th, 27th
September: 3rd, 10th, 17th, 24th
October: 1st, 14th, 15th, 22nd, 28th
November: 4th, 12th, 19th
December: 3rd, 10th, 17th, 23rd, 30th
January: 14th, 28th
February: 11th, 25th
March: 10th, 24th
April: 7th, 21st

Grafton County (Continued):
57 Mechanic St
Lebanon, NH 03766

Lebanon On-Site Outreach:

July: 27th
August: 4th, 11th, 18th, 25th
September: 1st, 8th, 15th, 22nd, 29th
October: 5th, 19th, 26th
November: 2nd, 9th, 16th, 23rd, 30th
December: 1st, 8th, 15th, 22nd, 29th
January: 11, 25
February: 2, 16
March: 1st, 15th, 29th
April: 12th, 26th

Carroll County:
448 White Mountain Highway
Tamworth, NH 03817
1-888-842-3835 or 1-603-323-7400
Fax: 603-323-7411

Please note the following important program application dates:

  • Priority Households Application Period:  July 20-September 1
  • Households with children under the age of 5, disabled and/or elderly deliverable fuel priority period: September 1-October 15
  • Oil, kerosene, propane, wood and wood pellets: Program Opens – October 15

Emergency Clients

  • Clients facing an emergent situation will call up for an appointment. They will be provided a same day appointment if they can make it to the Outreach Office. They are encouraged to have all their documentation available as an application cannot be certified without it.
  • Clients who are unable to come in are requested to go to their local town welfare office for access to a fax machine and we would do the application via fax with the original signature application mailed.
  • Per program regulations, if a client is unable to complete the application due to lack of supporting documentation, they will need to pursue assistance elsewhere: local town welfare, church, agency.